PRIVACY POLICY

• ​Last updated: 11/6/2024
   

1. Introduction

• Gaming Services Company LLC ("we," "us," or "our") operates the website WWW.Phantom-Troupe.com and provides gaming services on various platforms such as G2G, Z2U, and Eldorado. We are committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

• We may collect and process the following types of information:

• 2.1. Personal Information
  Name
  Email address
  Phone number
  Billing and shipping address
  Payment information
  Account details (e.g., usernames and passwords)
   

• 2.2. Non-Personal Information
  IP address
  Browser type and version
  Pages you visit on our website
  Time and date of your visit
  Referring website addresses
   

• 2.3. Gaming Information
  In-game usernames
  Game account details
  Game progress and statistics

3. How We Use Your Information

• We use the information we collect for various purposes, including:

​

• 3.1. To Provide and Improve Our Services
  Process transactions and fulfill orders
  Provide customer support
  Personalize your experience
   

 

• 3.2. To Communicate with You
  Send you updates, promotions, and marketing communications
  Respond to your inquiries and feedback
   

• 3.3. To Maintain Security
  Monitor and analyze usage and trends
  Detect and prevent fraudulent activities

​
 

4. Sharing Your Information

• We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• 4.1. With Service Providers
  We may share your information with third-party service providers who assist us in operating our website, conducting our business, and providing our services.
   

• 4.2. For Legal Reasons
  We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
   

• 4.3. Business Transfers
  In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Security of Your Information

• We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

6. Your Data Protection Rights

• Depending on your location, you may have the following rights regarding your personal information:

• 6.1. Access
  You have the right to request copies of your personal information.
   

• 6.2. Rectification
  You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
   

• 6.3. Erasure
  You have the right to request that we erase your personal information, under certain conditions.
   

• 6.4. Restrict Processing
  You have the right to request that we restrict the processing of your personal information, under certain conditions.
   

• 6.5. Object to Processing
  You have the right to object to our processing of your personal information, under certain conditions.
   

• 6.6. Data Portability
  You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

​7. Children's Privacy

• Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
  
   

8. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

9. International Data Transfers

• Your information, including personal data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside of the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. We implement appropriate safeguards to protect your data during international transfers, such as standard contractual clauses.

 

10. Third-Party Links

• Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

 

11. Cookies and Tracking Technologies

• We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that your web browser places on your device to track your activities and preferences. You can choose to disable cookies through your browser settings, but doing so may affect the functionality of our website. For more detailed information on the cookies we use, please refer to our Cookie Policy.

 

12. Retention of Your Information

• We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes retaining your information for legal, accounting, or reporting requirements. The retention period is determined based on the nature of the data, the purposes for which it is collected, and applicable legal requirements.

 

13. Your Choices

• You have choices regarding the collection and use of your information. You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Additionally, you can manage your cookie preferences through your browser settings.

 

14. Do Not Track Signals

• Our website does not respond to "Do Not Track" signals. However, you can manage your cookie preferences through your browser settings as described above.

 

15. Legal Jurisdiction

• This Privacy Policy and any disputes related to it will be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles.

 

16. Accessibility

• We are committed to ensuring that our Privacy Policy is accessible to all users, including those with disabilities. If you require assistance or have any questions regarding our Privacy Policy, please contact us at Contact@phantom-troupe.com.

 

17. Contact Us

• If you have any questions about this Privacy Policy or our data practices, please contact us at Contact@phantom-troupe.com. We will respond to your inquiries in a timely manner.