Terms & Conditions
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Last updated: 11/6/2024
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Please read these Terms and Conditions ("Terms", "Terms of Service") carefully before using the Phantom Troupe LLC website (the "Service") operated by Phantom Troupe LLC ("us", "we", or "our").
1. Acceptance of Terms
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1. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
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2. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
2. Services
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1. We provide a variety of Services related to online gaming, including but not limited to boosting, coaching, leveling, and account sales.
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2. All Services are provided subject to availability. We reserve the right to modify, suspend, or discontinue any Service at any time without notice.
3. Purchases
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1. If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
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2. You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct, and complete.
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3. By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
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4. We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
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5. We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
4. Availability, Errors, and Inaccuracies
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1. We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other websites.
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2. We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
5. Accounts
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1. When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
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2. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
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3. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
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4. You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar, or obscene.
6. Customer Duties When Using Our Service
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1. Phantom Troupe LLC is not associated with any game publisher or any unauthorized entity in any way, shape, or form. By using our Site or any Service included under Phantom Troupe LLC, you accept and have made yourself aware of all our Terms of use, and you are aware that by purchasing any Service under Phantom Troupe LLC you know what you are paying for, and that the Service you are paying for matches your in-game information.
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2. You accept that by buying our Service you are aware that you cannot dispute any purchase with Phantom Troupe LLC after the Service is done or the service has been partially completed, and that you as a customer cannot violate the rules of chargebacks stipulated in any payment method provided by Phantom Troupe LLC.
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3. You, the customer, accept that if you open a claim after the order has gone through or the service has started or been completed, you are in direct breach of Phantom Troupe LLC's terms of use, and legally bound to either close the claim or pay back the same amount in addition to a fee determined by Phantom Troupe LLC, no less than $50 and no more than three times the original amount if the order placed cost more than $50. Should you fail to abide by either option, you, the customer, accept full liability in a court of law as determined by the applicable trade laws.
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4. You accept that once your purchase has gone through and is marked as "In Progress," or a booster or coach has been assigned, you are no longer eligible to receive a refund. If the service is not completed by Phantom Troupe LLC, you have the right to receive store credit fitting what is missing from your service.
7. Intellectual Property
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The Service and its original content, features, and functionality are and will remain the exclusive property of Phantom Troupe LLC and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Phantom Troupe LLC.
8. Refund Policy
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1. Due to the nature of Phantom Troupe LLC's products (non-tangible digital goods), it is not possible to "return" the product; therefore, we DO NOT offer refunds after a purchase is made. If your order has not started you are eligible for a partial refund (55%) or store credit for the amount paid to us.
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2. Once the service has started, you are no longer eligible to receive a refund. If the service is not completed by Phantom Troupe LLC you have the right to receive store credit fitting what is missing from your service.
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3. If we are not able to complete the purchase until the season end, we are only able to refund the remaining part of the order.
9. Links To Other Websites
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1. Our Service may contain links to third-party websites or services that are not owned or controlled by Phantom Troupe LLC.
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2. Phantom Troupe LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Phantom Troupe LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
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3. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
10. Termination
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1. We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
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2. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
11. Governing Law
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1. These Terms shall be governed and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions.
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2. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.
12.Changes to Terms
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1. We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
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2. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
13. Contact Us
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If you have any questions about these Terms, please contact us via our website's contact form or through our support channels.
14. Data Processing and Privacy
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1. By using the Service, you consent to the processing of your personal data as described in our Privacy Policy. The personal data we collect from you will be used for the purposes of providing the Service and managing your account.
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2. We may share your personal data with third parties only as described in our Privacy Policy.
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3. For more detailed information on how we collect, use, and protect your data, please refer to our Privacy Policy.
The information provided in these Terms and Conditions is intended for general informational purposes only and should not be considered legal advice. We recommend consulting a qualified legal professional to tailor these Terms to your specific business needs and ensure compliance with applicable laws.